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مواقع أعضاء هيئة التدريس

كل ما تحتاجه من أستاذك… في مكان واحد

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Prof.AHMAD MAHMOUD AHMAD ZAMIL

PhD in Marketing Professor College of Business Administration In Alkharj
  • Kharj
  • 011-588-5114
  • am.zamil@psau.edu.sa
  • Curriculum Vitae
  • Publications

Education

  • Bachelor of Commerce, 1988- Nagpur University - India

  • Master of Commerce, 1990- Nagpur University - India

  • Ph.D. Marketing, 1995 - University of Pune - India

Research Interests

  • Marketing management, strategic management, service marketing, consumer behavior

Experience

  • 2017 - until now - Executive Director Strategic Plan and studies Management - Prince Sattam bin Abdulaziz University
  • 2014 - 2015 - Dean of Business Faculty - Middle East University
  • 2013 - 31/8/2014 - Director of the Strategic Planning Unit - Middle East University
  • 2013 - 31/8/2014 - Director of Studies and Development Unit - Middle East University
  • 2009 - 31/8/2012 - Director of Quality & Accreditation unit - King Saud University
  • 2009 - 31/8/2011 - Consultant, Rectorate of Educational and Academic Affairs - King Saud University
  • 2012 - 31/8/2013 - Consultant, Rectorate of Business Development - King Saud University
  • 2006 - 31/8/2008 - Director of Quality Assurance and Accreditation Department - Al-Ahliyya Amman University
  • 2007 - 31/8/2008 - Head of Marketing Department - Al-Ahliyya Amman University
  • 2006 - 31/8/2007 - Head of Tourism and Hotel Management Department - Al-Ahliyya Amman University
  • 1996 - 2005 - Assistant professor - Philadelphia University

Responsibilities

  • Professor, Marketing Department, College of Business Administration, Prince Sattam bin Abdulaziz University,
  • Consultant, Rectorate of Development and quality, Prince Sattam bin Abdulaziz University, 2015-Present
  • Executive Director Strategic Plan and studies Management, Prince Sattam bin Abdulaziz University, 2017-Present,

Publications

  • Marketing in Islamic Countries: Challenges and Opportunities. Zarka Journal for (Research and Studies, Jordan, Vol. 5, No. 2, 2003.
  • Struggling! The Board of Directors in Achieving the Goals and Targets (A study of Consumer Co-Operative Societies in the State of Kuwait), SAM International (Business Conference, Las Vegas, Nevada, USA, April,3-6,2005.
  • THE ROLE OF MARKETING INFORMATION SYSTEM IN DECISION MAKING: A CONCEPTUAL FRAMEWORK, Philadelphia University Conference, 2005
  • The Deteriorating Leadership Communication [A Case Study of the Consumer Cooperative Societies of the State of Kuwait], SAM International Business Conference, Orlando, Florida, USA, April 6-9, 2006
  • Impact of the availability of total quality management requirements on developing the human capital in the higher education institutions in Jordan, Commerce and Financial Journal, Egypt, Oct, Issue, 486.2009
  • The impact of globalization on the organizational culture, Suhag University, June, Vol, 4, No.1,2010
  • Customer Relationship Management as a Competitive Strength for the Organization. Commerce and Financial Journal, Egypt, May, Issue, 493,2010
  • The Role of Empowerment in Crisis Management in Business Organizations, Asian Journal of Business Management, Taiwan, 2011, 3(3).
  • Consumer Rewards and Their Role in Customer's Orientation: An Empirical Study on the Fast-Food Restaurants in Amman. European Journal of Economics, Finance and Administrative Sciences, (34).2011
  • Customer relationship management: a strategy to sustain the organization’s name and products in the customers’ minds. European Journal of Social Sciences, 22(3), 451-459.2011
  • The impact of word of mouth (WOM) on the purchasing decision of the Jordanian consumer, Research journal of international studies, 20(20), 24-29.2011
  • Role of measuring customer satisfaction in improving the performance in the public sector organization. Journal of Business Studies Quarterly, 2(3), 32.2011
  • The Relationship between the Real Estate Market and the Stock Market and Its Impact on the Strategic Planning Process in the Jordanian Organizations, Journal of Modern Accounting and Auditing, 7(8), 841.2011
  • The role of Jordanian local community in marketing tourism. Journal of Business Studies Quarterly, 2(3), 42.2011
  • The impact of health service quality on patients' satisfaction over private and public hospitals in Jordan: a comparative study. International Journal of Marketing Studies, 4(1), 123.2012
  • The impact of antecedents supporting organizational innovation on employees’ psychological empowerment: An empirical study of Saudi and Jordanian industrial corporations. African journal of business management, 6(24), 7329-7343.2012
  • Mitigating the Bullwhip Effect with eWord Of Mouth: eBusiness Intelligence Perspective, International Journal of Managing Value and Supply Chains, 3(4), 27.2012
  • Towards a network of quality assurance in higher education: a Pakistani model. Archives Des Sciences, 65(7), 224-229.2012
  • The Impact of Retail Store Global-Mindedness on Jordanian Consumers' Patronage Intention. International Journal of Marketing Studies, 5(4), 30.2013
  • An empirical investigation of 3D-based information systems success for online retailers. International Journal of Technology Marketing, 8(3), 316-336.2013
  • The Influence of Retailer Enterprise Marketing Information System on Bullwhip Effect. International Journal of Business and Management, 10(3), 237,2015
  • Creativity in using the balanced scorecard in service ministries in Jordan, Int. J. Knowledge Management in Tourism and Hospitality, Vol. 1, No. 4, pp. 411-424,2017
  • Achieving Online Customer Loyalty, XI International Conference on Applied Research in Engineering and Management Sciences, India, August 14-19, 2018, Page No. 50- 58.
  • Oil price and slumps effects on personal consumption in Saudi Arabia, International Journal of Energy Economics and Policy, 9(4), 12.2019
  • Trade openness and CO2 emissions nexus in Oman. Entrepreneurship and Sustainability Issues, 7(2), 1319.-1329.,2019
  • The role of strategies for promoting relations between banks and customers, and their impact on customer retention and the market share of Jordanian commercial banks. Academy of Accounting and Financial Studies Journal, 23(5), 1-10.,2019
  • How Applying Soft Lean Components Can Contribute to Reducing Costs in the Service Sector: The Case of Al-Ahliyya Amman University. Int. J Sup. Chain. Mgt Vol, 8(5), 57.,2019
  • EDUCATING THE LEARNING, GROWING AND INTERNAL PROCESS DIMENSIONS THROUGH BALANCED SCORECARD FOR A FINANCIAL PERFORMANCE, Journal of Entrepreneurship Education, 23(4), 1-13.2020
  • Culture and leadership are simply two sides of the same coin. International Journal of Innovation, Creativity and Change, 13, (4), 123-147,2020
  • The Concept of Governance in Universities: Reality and Ambition. International Journal of Innovation, Creativity and Change, 13(1), 951-969.2020
  • Enhancing Customer Loyalty with Market Basket Analysis Using Innovative Methods: A Python Implementation Approach. International Journal of Innovation, Creativity and Change, Volume 14, Issue 2, pp. 1351-1368,2020
  • The Impact of Accreditation of Higher Education Institutions in Enhancing the Quality of the Teaching Process. Talent Development & Excellence. Mar 2;12., pp.1912-1921,2020
  • True Workplace Diversity: A Key Ingredient for Business Success, Regardless of the Industry or Company Size. Journal of Talent Development and Excellence, 12(2s), 2304-2314.2020
  • The effect of leadership styles on employees’ innovative work behavior, Management Science Letters, 11(1), 239-246.2020
  • Encouraging Consumers to Make Online Purchases Using Mobile Applications, How to Keep them in Touch with E-Services Providers? International Journal of Interactive Mobile Technologies, Volume 14, Issue 17, pp. 56-65,2020
  • The effects of reward systems and organizational structure on tacit knowledge sharing. Management Science Letters, 10(10), 2229-2236.2020
  • Towards Achieving Web Customer Loyalty: An Innovative Research Model, Pacific Business Review International Volume 13 issue 1 pp.43-52,2020
  • Level of administrative empowerment at private institution and its impact on institutional performance: a case study, Entrepreneurship and Sustainability Issues, 8(2), 500-511,2020
  • Development of theoretical framework for management departments' ranking systems in Jordanian Universities, International Journal of Higher Education, 10(1), pp. 106-117,2021
  • The effect of leadership styles on employees’ innovative work behavior, Management Science Letters, 11(1), 239-246.2021
  • Online Purchase Behavior of Generation X in Kingdom Of Saudi Arabia, Journal of Management Information and Decision Sciences, 24(SpecialIssue1), pp. 1–12,2021
  • Increasing the Quality Of Education At Jordanian Private Universities By Decreasing The Digital Divide, Journal of Management Information and Decision Sciences, 24(SpecialIssue1), pp. 1–23,2021
  • Online Retailers In Jordan Factors Influencing Jordanian Customers' To Purchase Online, Journal of Management Information and Decision Sciences, 24(SpecialIssue1), pp. 1–7,2021
  • Utilizing Predecessors Supporting Organizational Innovation In Workers' Psychological Empowerment: An Empirical Study At Saudi And Jordanian Industrial Corporations, Journal of Management Information and Decision Sciences, 24(SpecialIssue1), pp. 1–21,2021
  • Impact Of Strategic Planning And Continuous Improvement On The Effectiveness Of Administrative Decisions, Journal of Management Information and Decision Sciences, 24(SpecialIssue1), pp. 1–14,2021
  • Talent management, the success function of human resources management, Academy of Strategic Management Journal, 20(SpecialIssue2), pp. 1–8,2021
  • Artificial intelligence and its drastic impact on e-commerce progress, Academy of Strategic Management Journal, 20(SpecialIssue2), pp. 1–11,2021
  • Advancement of ranking system in Jordanian universities considering the management departments’ theoretical framework, Academy of Strategic Management Journal, 20(SpecialIssue2), pp. 1–9,2021
  • Factors affecting online shopping behavior of consumers understanding factors leading to consumers’ loyalty, Academy of Strategic Management Journal, 20(SpecialIssue2), pp. 1–8, , 2021
  • Social media’s impact on business & community, Academy of Strategic Management Journal, 20(SpecialIssue2), pp. 1–5, , 2021
  • THE IMPACT OF THE EXISTING RELATIONSHIP BETWEEN REAL ESTATE MARKET AND STOCK EXCHANGE MARKET ON THE STRATEGIC PLANNING IN THE JORDANIAN BANKS, Academy of Accounting and Financial Studies Journal,25(Special Issue 2), pp. 1-11,2021
  • Predicting telecom customer churn: An example of implementing in python, Journal of Legal, Ethical and Regulatory Issues,24(Special Issue 1), pp. 1-11,2021
  • BUYING INTENTIONS FACTORS AND GROWING SCOMMERCE IN KINGDOM OF SAUDI ARABIA (KSA), Academy of Accounting and Financial Studies Journal,25(Special Issue 2), pp. 1-17,2021
  • Customer satisfaction measurement of e-banking service quality in Riyadh, Saudi Arabia, Academy of Strategic Management Journal,20(Special Issue 2), pp. 1-19,2021
  • Effectiveness Of Marketing Communication: A Social Marvel In The Contemporary Commercial Center, Journal of Legal, Ethical and Regulatory Issues, 24(Special Issue 1), pp. 1–4,2021
  • PREDICTION OF SALES BASED ON AN EFFECTIVE ADVERTISING MEDIA SALE DATA: A PYTHON IMPLEMENTATION APPROACH, Academy of Strategic Management Journal, 20(Special Issue 2), pp. 1–9,2021
  • Customer Segmentation Using RFM Analysis: Realizing Through Python Implementation, Pacific Business Review International, Volume 13 issue 11 May 2021.
  • Critical success factors (CSF) in higher education standards implementation, International Journal of Entrepreneurship,25(Special Issue 1), pp. 1-20,2021
  • درجة تطبيق التخطيط الاستراتيجي في الجامعة العربية الأمريكية في فلسطين من وجهة نظر العاملين – دراسة تطبيقية"، المؤتمر العربي الدولي الرابع لضمان جودة التعليم العالي (IACQA2014)، جامعة الزرقاء الاهلية، 2014.
  • فعالية الاستراتيجيات التمكينية لإنجاح الحكومة الالكترونية، مجلة شؤون اجتماعية، الشارقة، العدد 117، ربيع 2013 السنة 30، 2013
  • "تجربة جامعة عمان الاهلية في الجودة والاعتماد الأكاديمي"، المؤتمر السنوي الثالث، جودة الاداء الجامعي والاعتماد الأكاديمي، المنظمة العربية للتنمية الادارية، الشارقة، الامارات العربية المتحدة، 13-17/4/2008.
  • الاستراتيجيات التسويقية في البنوك الاردنية" الملتقى الاردنى الاول حول إدارة المخاطر والازمات في الاسواق المالية، 2007/02/14.
  • العلاقة المنطقية بين جودة الخدمة بالإدراك ورضا المستفيد: دراسة تحليلية، إربد للبحوث والدراسات جامعة إربد الأهلية مجلد 3, عدد 2، ص.33-53، 2001
  • استخدام نموذج الفجوات لتفسير العلاقة بین جودة الخدمة المدركة ورضا المستفيد مع اقتراح عدد من الأساليب لمعالجة الفجوات، مجلة الإداري، معھد الإدارة العامة، مجلد،24، عدد،88، ص.13-41، سلطنة عمان، 2002
  • دور شبكة الإنترنت في تفعيل التسويق الجامعي، مجلة اتحاد الجامعات العربية عدد 41، ص.41-63 ، 2003
  • مدى تبني مدراء التسويق في الفنادق الأردنية لتجزئة السوق، مجلة البحوث الإدارية، أكاديمية السادات للعلوم الإدارية - مركز البحوث والاستشارات والتطوير، مج 25 , عدد 2، ص 63-81 ، 2007
  • التسويق الالكتروني باستخدام الشبكة العالمية (الانترنت) المحفزات والعوائق امام المستهلك الأردني "دراسة ميدانية"، المجلة العربية للإدارة، مجلد،29، عدد 1، ص.1-24، 2009
  • دور كليات الأعمال في الجامعات الأردنية في تطوير العمل الإداري، جامعة الشرق الأوسط وجمعية القيادات الإدارية الأردنية، 21 آذار /مارس 2015، عمان - المملكة الأردنية الهاشمية
  • تقييم الخطط الدراسية لقسام ادارة الاعمال في الجامعات الاردنية، إربد للبحوث والدراسات جامعة إربد الأهلية ، عدد خاص، 2001
  • محددات التسويق في المستشفيات الخاصة الأردنية، مجلة أبحاث جامعة حلب. العدد 32، 2002
  • الجامعات وخدمات المجتمع، مجلة أبحاث جامعة حلب. العدد 31، 2002
  • الكتب
  • مبادئ التسويق، دار وائل للنشر والتوزيع ، عمان، الاردن، 2016
  • تطبيقات الحاسوب في الادارة والتسويق، دار المعتز للنشر والتوزيع، عمان ، الاردن،2002
  • تسويق الخدمات المصرفية، دار البركة للنشر والتوزيع، عمان، الاردن، 2001
  • التسويق الدولي، مطبوعات جامعة القدس المفتوحة، 2005
  • سياسات التسعير، دار وائل للنشر والتوزيع، عمان، الاردن، 2010
  • التسويق المصرفي، اثراء للنشر والتوزيع، عمان، الاردن، 2012

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